Shipping Policy
Fast, Reliable, Straight to Your Door
🚚 Shipping Schedule: We ship out from California on Mondays To Fridays. Keep an eye out for those dispatch days!
🇺🇸 Domestic Orders:
- Carrier: Shipped via USPS & UPS Ground.
- Standard Delivery Time: Get your gear in 5-7 days.
- Express Orders: Deliver within 2-3 business days.
✈️ International Orders:
- Delivery Time: Typically 14 days or more, depending on customs.
- Tariffs & Duties: These may apply based on your government’s policies after your order arrives.
📦 PO Box Deliveries:
- Carrier: Shipped through USPS.
- Delivery Time: Varies, but could take up to 14 days.
🕒 Processing Time:
- Standard Items: 2-3 days processing time.
- Personalized Items: Add an extra 3-5 business days to your order's processing time.
📍 If Your Order is Missing:
- Check with your shipping company first. It's often with a neighbor or marked as delivered by mistake.
- If it's proven lost, shoot us an email and we’ll step in to help.
💔 Damaged Orders:
- Don’t panic, just snap some pics of the packaging and product.
- Email them to info@theforgesteel.com, and we'll sort it out.